How can I pay?
How can I pay? We accept payments via GCash, PayPal, debit and credit cards. We don't accept cash on delivery (COD).
How will items be packed?
Items will be packed inside biodegradable plastic bags, and shipped via riders using insulator bags.
How fast can you ship my order?
If the items are available and payment has been verified before specific branch's closing schedule, we can ship within the day. For orders placed after closure, delivery will be shipped the next work day. For big orders like the Party Tub or Bonanza Tub, the shipping time is 3-5 days. You may contact +639666284692 between 9:30am-4:30pm Mondays to Saturdays except holidays for further inquiries.
Where can you deliver?
Where can you deliver? In Metro Manila, we deliver to Alabang, Caloocan, Fairview, Makati, Malabon, Mandaluyong, Manila, Marikina, Novaliches, Pasay, Pasig, San Juan, Taguig, Quezon City and Valenzuela City. Outside of Metro Manila, we only deliver to Antipolo, and Taytay.
Who will arrange the delivery?
Deliveries would be done through the webshop app and integrated with Grab Express platform. Customers will be able to monitor deliveries via the Grab App.
What are your delivery/pick-up hours?
Delivery and pick-up time is from 9:30AM to 7PM, Mondays to Saturdays, excluding holidays. If orders are placed 4:00pm onwards, we would deliver the next work day. We are closed for delivery and pick-up on Sundays and holidays. Orders placed during these times via website would be processed when regular work day has resumed. You may contact +639666284692 between 9:30am-4:30pm Mondays to Saturdays except holidays for further inquiries.
Who will arrange the delivery?
We will arrange the delivery once proof of payment has been verified. We rely on third-party riders who use insulator bags for delivery.
When can we expect our delivery to arrive?
Delivery time is between 40 minutes to 2 hours, depending on distance and road conditions. Delivery operations are open from 10:00 am to 9:00 pm, Mondays to Sundays since orders will be processed from the chosen store locations. You may contact +639666284692 between 9:30am-4:30pm Mondays to Saturdays except holidays for further inquiries.
Can I cancel my order?
Once payment has been made, all orders are considered final.